@import"https://fonts.googleapis.com/css2?family=Plus+Jakarta+Sans:wght@300;400;500;600&family=DM+Serif+Display:ital@0;1&family=JetBrains+Mono:wght@400;500&display=swap";:root{--k-teal: #028090;--k-teal-dark: #01636D;--k-teal-light: #E1F5F7;--k-teal-mid: #02A8BC;--k-purple: #534AB7;--k-purple-dark: #3C3489;--k-purple-light: #EEEDFE;--k-green: #10B981;--k-red: #EF4444;--k-amber: #F59E0B;--k-hero-gradient: linear-gradient(135deg, #013C45 0%, #028090 55%, #02A8BC 100%);--k-teal-glow: 0 8px 24px rgba(2,128,144,.28);--k-purple-glow: 0 8px 24px rgba(83,74,183,.28);--k-bg: #F7F9FA;--k-surface: #FFFFFF;--k-surface-2: #F0F4F7;--k-border: rgba(0,0,0,.07);--k-border-md: rgba(0,0,0,.12);--k-text: #111827;--k-text-sub: #6B7684;--k-text-muted: #9BA5B0;--k-high: #EF4444;--k-high-bg: #FEF2F2;--k-medium: #F59E0B;--k-medium-bg: #FFFBEB;--k-low: #10B981;--k-low-bg: #ECFDF5;--k-font: "Plus Jakarta Sans", -apple-system, BlinkMacSystemFont, sans-serif;--k-serif: "DM Serif Display", Georgia, serif;--k-mono: 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32px;max-width:960px}.k-gp-header{display:flex;justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:24px;flex-wrap:wrap}.k-gp-header__actions{display:flex;align-items:center;gap:12px;flex-wrap:wrap}.k-sla-badge{font-size:12px;font-weight:600;padding:6px 12px;border-radius:var(--k-r-pill);background:var(--k-surface-2)}.k-sla-badge--good{background:var(--k-low-bg);color:var(--k-low)}.k-sla-badge--warn{background:var(--k-medium-bg);color:var(--k-medium)}.k-availability-toggle{display:flex;align-items:center;gap:8px;font-size:13px;font-weight:500;cursor:pointer}.k-availability-toggle input{display:none}.k-availability-dot{width:10px;height:10px;border-radius:50%;background:var(--k-text-muted)}.k-availability-dot--on{background:var(--k-green);box-shadow:0 0 0 3px #10b98140}.k-gp-stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(140px,1fr));gap:12px;margin-bottom:20px}.k-gp-stat{text-align:center;padding:16px!important}.k-gp-stat strong{display:block;font-size:22px;color:var(--k-teal);margin-bottom:4px}.k-gp-stat span{font-size:12px;color:var(--k-text-muted)}.k-gp-mode-selector{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:16px}.k-gp-mode-btn{padding:8px 16px;border-radius:var(--k-r-pill);border:1px solid var(--k-border-md);background:var(--k-surface);font-size:13px;font-weight:500;cursor:pointer;transition:all .15s}.k-gp-mode-btn.active{background:var(--k-teal);color:#fff;border-color:var(--k-teal)}.k-gp-filters{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:16px}.k-gp-filter-tab{padding:6px 14px;border-radius:var(--k-r-pill);border:1px solid var(--k-border);background:transparent;font-size:13px;cursor:pointer}.k-gp-filter-tab.active{background:var(--k-teal-light);color:var(--k-teal);border-color:#02809040}.k-gp-queue-list{display:flex;flex-direction:column;gap:10px}.k-gp-queue-card{cursor:pointer}.k-gp-queue-card__top{display:flex;justify-content:space-between;align-items:center;margin-bottom:8px}.k-gp-queue-card__name{font-size:16px;font-weight:600;margin-bottom:4px}.k-gp-queue-card__age{font-weight:400;color:var(--k-text-muted)}.k-gp-queue-card__complaint{font-size:13px;color:var(--k-text-sub);margin-bottom:10px}.k-gp-queue-card__meta{display:flex;justify-content:space-between;font-size:12px;color:var(--k-text-muted)}.k-pathway-badge{font-size:11px;font-weight:600;padding:2px 8px;border-radius:var(--k-r-pill);text-transform:uppercase}.k-pathway-badge--physical{background:var(--k-teal-light);color:var(--k-teal)}.k-pathway-badge--mental{background:var(--k-purple-light);color:var(--k-purple)}.k-sla-countdown--warning{color:var(--k-medium);font-weight:600}.k-sla-countdown--critical,.k-sla-countdown--breached{color:var(--k-red);font-weight:600}.k-gp-queue-card.k-sla-warning{border-color:#f59e0b66}.k-gp-queue-card.k-sla-critical,.k-gp-queue-card.k-sla-breached{border-color:#ef444480;background:var(--k-high-bg)}.k-gp-case-header{display:flex;align-items:center;gap:16px;margin-bottom:24px;flex-wrap:wrap}.k-gp-case-header__badges{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin-top:6px}.k-gp-report-section{margin-bottom:12px}.k-gp-report-section__title{font-size:14px;font-weight:600;margin-bottom:8px;color:var(--k-text-sub);text-transform:uppercase;letter-spacing:.04em}.k-gp-report-section__body{font-size:14px;line-height:1.65;color:var(--k-text)}.k-root-cause-item{padding:12px 0;border-bottom:1px solid var(--k-border)}.k-root-cause-item:last-child{border-bottom:none}.k-root-cause-item__header{display:flex;justify-content:space-between;margin-bottom:8px}.k-confidence{display:flex;flex-direction:column;gap:4px;margin:8px 0}.k-confidence__label{display:flex;justify-content:space-between;font-size:12px;color:var(--k-text-muted)}.k-confidence__track{height:6px;background:var(--k-surface-2);border-radius:var(--k-r-pill);overflow:hidden}.k-confidence__fill{height:100%;border-radius:var(--k-r-pill);background:var(--k-teal);transition:width .2s}.k-confidence__fill--high{background:var(--k-green)}.k-confidence__fill--medium{background:var(--k-amber)}.k-confidence__fill--low{background:var(--k-red)}.k-gp-actions{display:flex;flex-wrap:wrap;gap:10px;margin-top:24px;padding-top:24px;border-top:1px solid var(--k-border)}.k-modal-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#00000073;display:flex;align-items:center;justify-content:center;z-index:1000;padding:20px}.k-modal{width:100%;max-width:480px}.k-modal-actions{display:flex;gap:10px;justify-content:flex-end;margin-top:16px}.k-evidence-placeholder{background:var(--k-surface-2);padding:14px;border-radius:var(--k-r-md);margin:12px 0;font-size:13px;line-height:1.6}.k-video-panel{margin-top:16px}.k-video-placeholder{margin-top:12px;padding:40px;background:#0d1b2a;color:#ffffffb3;border-radius:var(--k-r-lg);text-align:center;font-size:13px}.k-gp-rx-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:20px}.k-billing-fieldset{border:1px solid var(--k-border);border-radius:var(--k-r-md);padding:14px;margin:16px 0}.k-billing-fieldset legend{font-size:12px;font-weight:600;color:var(--k-text-sub);padding:0 6px}.k-billing-option{display:flex;align-items:center;gap:8px;font-size:13px;padding:6px 0;cursor:pointer}.k-drug-warnings ul{margin:8px 0 0 18px;font-size:13px}.k-gp-rx-skip{text-align:center;margin-top:16px}.k-gp-rx-skip .k-link{background:none;border:none;cursor:pointer;font-size:14px}.k-rx-success{text-align:center;padding:40px!important}.k-gp-table-wrap{overflow-x:auto}.k-gp-table{width:100%;border-collapse:collapse;font-size:13px}.k-gp-table th,.k-gp-table td{text-align:left;padding:10px 12px;border-bottom:1px solid var(--k-border)}.k-gp-table th{font-size:11px;text-transform:uppercase;letter-spacing:.04em;color:var(--k-text-muted)}.k-sla-score strong{font-size:36px;display:block;margin-bottom:8px}@media (max-width: 768px){.k-gp-dashboard,.k-gp-case-review,.k-gp-rx,.k-gp-earnings{padding:16px}}